Home 💰 Sales & Payment Processing 💳 Connecting Your WisePOS E Card Reader

💳 Connecting Your WisePOS E Card Reader

Last updated on Sep 24, 2025

It only takes a few minutes to connect your new card reader. Follow the steps below to set up your WisePOS E and link it to salonMonster.

🔋 1. Insert the Battery & Charge the Reader

  1. With the back of the device facing you, lift from the indentation at the bottom-left corner to remove the back cover.

  2. Insert the battery into the slot with the gold connectors aligned at the top.

  3. Charge the reader:

    • Plug the provided cable into the port with the lightning bolt symbol, or

    • Use the USB-C port, or

    • Use the Ethernet dock (optional).

  4. Once fully charged, hold down the power button (right-hand side) until the screen turns on.

ℹ️ Note: Even when not in use, leave the WisePOS E plugged in and powered on to receive automatic software updates. With a full charge, the battery lasts about 8 hours.

📶 2. Connect the Reader to Your Network

  1. On first startup, the reader usually asks for Wi-Fi details automatically.

  2. If not, open Wi-Fi settings manually:

    • Swipe right from the left edge of the screen.

    • Tap Settings.

    • Enter the admin PIN: 07139.

    • Select Wi-Fi settings.

    • Choose your Wi-Fi network and tap Connect.

⚠️ The WisePOS E only supports password-protected Wi-Fi networks. Open networks are not supported.

🔗 3. Connect the Reader to Your salonMonster Account

In salonMonster:

  1. Go to Settings → Payment Processing.

  2. Click Register a new card reader.

  3. salonMonster will now be ready to accept a pairing code.

On your card reader:

  • If registering for the first time, the reader will automatically display a pairing code.

  • If not, open it manually:

    1. Swipe left to right to open the Settings menu.

    2. Tap Settings and enter the admin PIN: 07139.

    3. Tap Generate pairing code.

Back in salonMonster:

  1. Enter the pairing code.

  2. Click Register card reader.

  3. Restart the reader: hold the Power button and select Restart to apply updates.

✅ You’re Connected!

Your WisePOS E card reader is now linked to salonMonster and ready to accept payments.

🔧 Troubleshooting

  • If the reader doesn’t appear, reload salonMonster.

  • Restart the reader and reconnect to Wi-Fi if needed.

  • Still stuck? Contact us at support@salonmonster.com — we’ll help you get set up quickly!