Home šŸ’‡ā€ā™€ļøĀ Staff & Permissions šŸ–„ļø Creating a Front Desk / Reception Account (Non-Bookable Staff)

šŸ–„ļø Creating a Front Desk / Reception Account (Non-Bookable Staff)

Last updated on Sep 30, 2025

Sometimes you need a salonMonster login for someone who doesn’t provide services but still helps manage the business. This could be:

  • A front desk / receptionist

  • A business manager

  • An accountant or bookkeeper

These accounts are easy to set up and do not count toward your total number of bookable staff, since they don’t take appointments.


✨ Here’s How

  1. From the Menu ☰, select Settings.

  2. Click Staff to view your staff list.

  3. Select +New in the top right corner.

  4. Enter a name for the account (e.g., ā€œFront Deskā€ or the person’s name) and an email address for their login.

  5. Turn off ā€œScheduling (has a calendar).ā€

    This ensures the user can log in and help manage the account, but they cannot be booked for services.

  6. Decide on permissions:

    Non-admin with limited access → Turn on:

    Can view all clients of the salon

    **Can view all staff calendars (**This allows the user to manage bookings without being an admin.)

  7. Click Save. salonMonster will send an email to the address you entered with their password.


ā„¹ļø What to Expect

  • When this account logs in, it will default to the All Staff calendar view — perfect for reception and front desk staff.

  • You can always adjust permissions later if their role changes.


āœ… That’s it! You’ve created a non-bookable staff account for front desk, management, or support staff.