📅 Calendar & Appointments | salonMonter Help and Guides

🕒 Adding or Editing Hours/Availability

Keep your calendar up to date by setting or editing business hours in salonMonster. 🪜 Follow These Steps 1. From the Menu ☰, select Settings. 2. Select Hours/Vacations. 3. At the top, choose the Staff member (if multi-staff account). 4. Tap the > beside the day you want to set hours for. 5. If the day is turned off, toggle Working on [day] to enable it. 6. Set the Start and Finish times. ⚠️ Make sure the finish time is later than the start time. 7. Select Save. 8. Repeat for any other days you need to adjust. ✨ Your business hours are now set and will appear on your salonMonster calendar. 💡 Want to block out multiple days (like holidays or closures)? Check out our guide on 🌴Setting Vacations or Closures.

Last updated on Oct 11, 2025

🌴 Setting Vacations or Closures

You can block out time in salonMonster for vacations, holidays, or other closures so clients can’t book during those periods. ✨ Here’s How 1. From the Menu ☰, select Settings. 2. Select Hours/Vacations. 3. At the top, choose the Staff member (if multi-staff account). 4. Select Vacations. 5. Tap + Add a vacation. 6. Set the Start Date and End Date for the vacation or closure. 7. Select Save. ✅ Tips - Use vacations for both individual staff leave and full salon closures (like holidays). - For full salon closures, you’ll still need to set a vacation for each staff member individually, since the system treats them the same as vacations. - Be generous with the end date — it ensures no accidental bookings sneak in. - You can always edit or delete a vacation later if plans change. ✨ Once saved, the calendar will automatically block bookings for the selected dates.

Last updated on Sep 18, 2025

📅 Booking an Appointment with Another Staff Member’s Client

You can book appointments for another staff member’s client if you’re an administrator or if your admin has given you permission to see clients of all staff. ✨ Here’s How 1. From the Menu ☰ select Bookings to open the calendar. 2. Click on the time slot you want to book. 3. In the booking window, look for Clients for [Your Name] at the top. 4. Click your name to open a list of other staff members. - Select a specific staff member to see only their clients. - Or choose All Staff to see every available client. 5. Select the client you want to book for. 6. Enter the appointment details and confirm the booking. ✅ Tip: This feature is useful when a client usually books with one staff member but needs to see someone else for a single visit.

Last updated on Sep 24, 2025

💇 Double Booking or Booking an Appointment Where Another Appointment Already Exists

Sometimes you need to book an appointment at the same time as another — for example, when a color is processing or you’re accommodating a special client request. Here’s how to handle that easily in salonMonster. 🪜 Follow These Steps Booking Over an Existing Appointment 1. Open the Calendar Click on any available time slot on the desired day — even if it is outside of your working hours. 2. Enter Appointment Details Select the client for whom you’re booking the appointment. Choose the service they’ll receive. 3. Adjust the Start Time Select the dropdown with the start time in it right below the day and date of the appointment. Change it to the desired start time. Select Save. If a message appears saying the appointment overlaps, choose to continue — this will confirm the double booking. 4. Send Booking Confirmation (Optional) You can choose whether or not to send a notification of the booking to the client. 5. Review and Confirm Make sure the new appointment appears correctly alongside the existing one. If it was only a test booking, you can delete it by selecting Delete. Creating a Gap Inside an Existing Appointment 1. Select the Existing Appointment Open your calendar and click on the appointment you want to edit. 2. Modify the Duration to Create a Gap Select Edit Service. Toggle on Bookback/Processing time. Adjust the durations. Be sure that the Process duration is set to be the length of the appointment you want to book inside it. Select Save. 3. Book a New Appointment in the Gap Click inside the gap you just created. Choose the client (e.g. Aisha) and service (e.g. Short Haircut). Adjust the time so it fits neatly within the available space. 4. Finalize the Appointment Review everything to confirm that the new booking sits properly between the other appointments. 5. Complete the Booking Click Save to finish — your new appointment will now appear in the created gap. ✅ All set! If something doesn’t look quite right or you need a little help, send us a message — we’ll get you sorted in no time.All set! If something doesn’t look quite right or you need a little help, send us a message — we’ll get you sorted in no time.

Last updated on Oct 11, 2025

✏️ Editing or Changing a Service in an Appointment

Here’s how to edit an existing service, or change it to a different one, in an appointment on salonMonster. 🪜 Follow These Steps To edit a service 1. Select the appointment. 2. Click the ⋮ (three vertical dots) beside the service and choose Edit. - Make it a Bookback or Split Appointment. - Adjust the duration. - Change the price. - Add, edit, or delete a service note. 3. Select Update. To change a service in an appointment 1. Select the appointment. 2. Click the ⋮ (three vertical dots) beside the service and choose Edit. 3. Click or tap the service name. 4. Choose the new service. 5. Adjust it if necessary. 6. Select Update. ✅ That’s it! You’ve updated the appointment — your changes will appear right away in the staff calendar and on the client’s booking history.

Last updated on Oct 19, 2025

➕ Adding or Deleting a Service in an Appointment

Here’s how to add or remove a service from an existing appointment in salonMonster. 💇 To Add a Service 1. Select the appointment. 2. Look for + Service beneath the existing service(s) and click it. 3. Choose the service from the list. 4. Select Save. ❌ To Delete a Service 1. Select the appointment. 2. Click on the ︙ beside the service. 3. Choose Delete. 4. Select Save to confirm. ✅ That’s it — your changes will be applied instantly!

Last updated on Oct 11, 2025

🕒 Booking Recurring Time Off

https://www.youtube.com/watch?v=SCuChqfGm3w This guide will show you how to schedule recurring time off in salonMonster so it repeats automatically — perfect for regular breaks, days off, or recurring appointments you want to block out. ✨ Here’s How 1. Open Your Calendar Go to your salonMonster calendar where you want to book time off. 2. Select a Time Slot Tap or click the time on the calendar you’d like it to begin. 3. Block Time Off Select Time Off to open the time-off setup window. 4. Set the Duration Choose how long to make it. 5. Make It Recurring Toggle on the Recurring option to repeat this time automatically. 6. Choose Recurrence Frequency Set how often it repeats — for example, every two days or every month. 7. Add Optional Details You can enter a name (like “Lunch” or “Admin Time”) in the description field to make it easier to spot on your calendar. 8. Book the Time Off Select Book to save your recurring time off. 9. Verify the Booking Jump ahead in your calendar (for example, two weeks later) to confirm your time off appears as expected. ✅ Tip: You can edit or delete any future occurrences later if your schedule changes.

Last updated on Oct 11, 2025

🕒 Using the Wait List

The Wait List helps you manage clients who want an appointment when your calendar is full — making it easy to fill last-minute openings. ✨ Here’s How 1. Open the Wait List From the Menu ☰, select Wait List. 2. Add a Client to the Wait List Tap the + button in the top right corner. - Choose the client - Select the service they want - Add any notes (optional) - Tap Book to save 3. Book a Client from the Wait List When you’re ready to move them into your calendar: - Go back to Wait List - Tap Book under the client’s name - Choose a time slot from your calendar - Make any changes and tap Save ✅ Tip: Keeping your Wait List updated helps ensure no time goes unfilled and clients are seen faster.

Last updated on Oct 16, 2025

💇‍♀️ Booking an Appointment with Another Staff Member’s Client

https://www.youtube.com/watch?v=ErpSHJlI0ow Here’s how to book an appointment with a client that belongs to another staff member. ‼️ Note: You must either be an admin user or have been given permission by your admin to view clients of all staff. ✨ Here’s How 1. Open the Calendar From the Menu ☰, select Bookings to open your calendar. 2. Select the Appointment Time Click on the time slot you want to book — this opens the booking window. 3. Change the Client List to All Staff 1. At the top of the booking window, you’ll see Clients for [Your Name]. 2. Click your name to see a dropdown list of all staff. 3. Select a specific staff member to view their clients or choose All Staff to view everyone’s. 4. Select the Client From the list, choose the client you want to book. 5. Complete the Booking Enter any additional appointment details, then confirm to save the booking.

Last updated on Oct 16, 2025

🚫 Marking an Appointment as a No-Show

https://www.youtube.com/watch?v=GPeeRiFBIsk If a client doesn’t show up for their appointment, you can easily mark it as a No-Show right from your calendar. ✨ Here’s How 1. Open your Calendar and select the appointment that didn’t occur. 2. At the top of the appointment details, tap the Status bar (it will likely show as Booked). 3. From the dropdown menu, select No-Show. 4. Choose whether to send or skip an email notification when prompted. 5. Tap Save to confirm — the appointment will now display as No-Show in your calendar. ✅ Tip: Marking an appointment as a No-Show helps keep your reports accurate and makes it easy to track repeat no-shows.

Last updated on Oct 20, 2025

✏️ Moving or Editing the Date of an Appointment

https://www.youtube.com/watch?v=Gm14NEJF0n0 You can quickly move or edit the date and time of any appointment in your calendar ✨ Here’s How 1. Open your Calendar and select the appointment you’d like to move. 2. Tap the date field in the appointment details to open the calendar view. 3. Select the new date for the appointment. 4. (Optional) Choose a new time slot if needed. 5. Tap Save to confirm your changes. ✅ Tip: After saving, double-check that the new date and time appear correctly on your calendar.

Last updated on Oct 20, 2025

💇‍♀️ How to Book an Appointment

You can easily book an appointment in salonMonster directly from your calendar in just a few quick steps. ✨ Here’s How 1. Open your Calendar from the Menu ☰. 2. Tap or click on the time slot you’d like to book. 3. Choose the Client from your list (you can search by name, email, or phone number). 4. Select the Service you’ll be performing. 5. Review the date, time, client, and service details to make sure everything is correct. 6. (Optional) Tap Edit Service to adjust duration, add notes, or modify the appointment. 7. (Optional) To make it recurring, toggle Recurring Appointment and select how often it repeats (daily, weekly, monthly, etc.). 8. Choose how to remind the client — via SMS or email (clients must have a phone or email on file). 9. Tap Save to book the appointment. 10. Choose whether to send a confirmation message to the client.

Last updated on Oct 29, 2025

🗑️ Deleting an Appointment

https://www.youtube.com/watch?v=N48SJKGNSO8 You can quickly delete an appointment directly from your calendar when needed. ────────────────────────────────────────── ✨ Here’s How 1. Go to your Calendar by selecting ☰ Menu → Bookings. 2. Tap the appointment you want to delete. 3. Scroll to the bottom of the appointment details. 4. Tap Delete Appointment. 5. Confirm when prompted to permanently remove the booking. ✅ Tip: Deleted appointments cannot be recovered, so double-check before confirming.

Last updated on Oct 29, 2025

✏️ Setting How Far in Advance Clients Can Book

https://www.youtube.com/watch?v=fjBzhLMpwlg You can control how far in advance clients are able to book appointments online — perfect for keeping your schedule manageable and avoiding bookings too far into the future. ✨ Here’s How 1. Go to ☰ Menu → Settings → Booking Settings. 2. Near the top of the page, find “How far in the future can a client book online?”. 3. Enter the number of days you’d like clients to be able to book ahead. 4. Tap Save to apply your changes. You can update this setting anytime if your scheduling preferences change.

Last updated on Oct 29, 2025

🕒 Allowing Bookings on a Day or Time You’re Normally Closed

You can easily open up specific days or times for bookings — even when your salon would usually be closed. This is great for special events, holidays, or one-off days such as wedding parties or VIP sessions. ✨ Here’s How 1. From the Staff Calendar You can book outside of normal business hours directly from your staff calendar. Simply click the day and time you want to book — the system will allow you to create the appointment even if it’s normally outside your hours. 2. From the Client Side (Online Booking) To let clients book during times you’d normally be closed: - Go to ☰ Menu → Settings. - Under Your Settings, click Hours/Vacations. - On the right side of the screen, select Special Hours. - Click + Add Special Hours. - Choose the date(s) and hours you’d like to make available for online bookings. - Click Save when done. ✅ Tip: Use Special Hours to open up limited availability without changing your regular weekly schedule.

Last updated on Nov 11, 2025

🕒 Booking Time Off

You can easily book Time Off for part of a day or a full day directly from your calendar. ✨ Here’s How 1. Open your calendar by selecting ☰ Menu → Bookings. 2. Navigate to the date and time you’d like to book off. 3. Click on the time slot in your calendar. 4. In the pop-up window, select Time Off at the bottom left. 5. Choose the duration of your Time Off — whether it’s for a few hours or an entire day. 6. (Optional) Set it to repeat daily, weekly, or monthly for recurring breaks. 7. Add a short description (e.g., “Dentist Appointment”) or leave it blank — if left blank, Time Off will appear on your calendar. 8. Tap Book to save it to your schedule. ✅ Tip: If you need to create recurring Time Off (like a lunch break), check out our article on How to Book Recurring Time Off.

Last updated on Nov 11, 2025

🕒 Allowing Clients to Add Themselves to Your Waitlist

You can let clients add themselves to your waitlist when no appointment times are available. ⸻ ✨ Here’s How 1. Open the Menu ☰ and select Settings. 2. Go to Booking Settings. 3. At the top of the page, choose the staff member whose settings you want to update. 4. Scroll to the Wait List section. 5. Turn on Allow clients to add themselves to a waiting list. 6. Tap Save to apply your changes. ⸻ 🧪 Testing the Client Wait List 1. Visit your client booking page. 2. Choose a staff member and select a service. 3. Attempt to book a time on a day with no availability. 4. You’ll now see an option for the client to Add to Waitlist. 5. Clients can enter the date range and any details (like preferring weekends). 6. After submitting, they’ll be added to your waitlist. ⸻ 📋 Managing Waitlisted Clients 1. Open the Menu ☰ and tap Wait List. 2. View clients who have added themselves. 3. When a spot becomes available, select a client and tap Book to move them onto your calendar.

Last updated on Nov 18, 2025